Scammers Are Spoofing Their Numbers! Here's How.

Identifying Scam Calls: Protecting Yourself from Phone Spoofing

It's a scenario many of us have experienced: a call or text supposedly from your bank, urging you to divulge personal or account information. However, these calls could be scams, employing a tactic known as phone spoofing to manipulate caller IDs and appear legitimate. Here's how to differentiate between genuine bank calls and potential scams:

Understanding Phone Spoofing

Phone spoofing occurs when scammers alter caller IDs to display official numbers, such as those belonging to banks. By impersonating bank employees, fraudsters attempt to extract sensitive information from unsuspecting individuals.

Signs of a Scam Call

 
• Unsolicited Requests: Legitimate banks rarely initiate calls to ask for personal information they already possess, such as account numbers or passwords.

 
• Don't Trust Caller ID: Scammers can manipulate caller IDs to mimic legitimate numbers, including those of your bank. Always verify the authenticity of a call independently.

 
• Verification: If in doubt, hang up and contact your bank directly using a verified contact method to confirm the call's legitimacy.

Responding to Suspected Scams

If you receive a suspicious call or text, take action:

 
• Report: Inform your bank immediately, providing details such as the date, time, and nature of the call, as well as the displayed caller ID.

 
• Stay Informed: Subscribe to your bank's newsletter for regular updates and fraud prevention tips.

Conclusion

By familiarising yourself with the signs of phone spoofing and exercising caution when receiving unsolicited calls, you can safeguard your personal information and finances from potential scams. Remember, your bank will never ask for sensitive details over the phone without prior prompting, so stay vigilant and trust your instincts.

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